Last Updated: 17 February 2026
These Terms of Service ("Terms") govern your use of the Molxido website (molxido.com) and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our website or services.
Molxido provides specialized technical services for detection and repair of hidden water leaks in plumbing systems of high-rise buildings in Chile. Our services include:
You may use our website for lawful purposes related to learning about our services and contacting us for service inquiries. You agree not to:
All content on this website, including text, graphics, logos, images, and software, is the property of Molxido or its licensors and is protected by Chilean and international copyright laws. You may not reproduce, distribute, modify, or create derivative works without our written permission.
When you engage our services, a separate service agreement will be established outlining specific terms, scope of work, pricing, and timelines. These Terms of Service apply in addition to any service-specific agreements.
Diagnostic inspections provide our professional assessment of plumbing issues based on available information and testing methods. While we use advanced detection equipment and systematic methods, we cannot guarantee that all leaks will be detected or that detected issues represent all problems present.
You agree to provide reasonable access to the property for inspection and repair work during agreed-upon times. This includes access to units, common areas, mechanical rooms, and other spaces necessary to perform services.
You are responsible for disclosing known issues, previous repairs, or conditions that may affect our work. We are not responsible for pre-existing damage or issues not related to the specific work we perform.
Service pricing is provided through written quotes or agreements. Prices may vary based on building location, scope of work, access conditions, and timing requirements.
Payment terms are specified in service agreements. Generally, diagnostic inspection fees are due upon completion of inspection. Repair work may require deposit payment before work begins, with balance due upon completion.
If additional issues are discovered during work that were not included in the original scope, we will notify you and obtain approval before proceeding with additional work and associated costs.
We warrant that services will be performed in a professional manner consistent with industry standards. Specific warranties for repair work are provided in service agreements and typically cover workmanship and materials for a specified period.
We do not warrant that:
Information on this website is provided for general informational purposes. While we strive for accuracy, we do not warrant that website content is complete, accurate, or current. Website content should not be considered professional advice for your specific situation.
To the fullest extent permitted by Chilean law, Molxido shall not be liable for indirect, incidental, consequential, or punitive damages arising from our services or website use. Our total liability for any claim shall not exceed the amount paid for the specific services giving rise to the claim.
This limitation does not apply to liability for intentional misconduct, gross negligence, or violations of mandatory consumer protection laws under Chilean regulations.
You agree to indemnify and hold Molxido harmless from claims, damages, or expenses arising from your breach of these Terms, your use of our services, or your violation of any rights of third parties.
These Terms are governed by the laws of Chile. Any disputes arising from these Terms or our services shall be resolved in the courts of La Serena, Chile, and you consent to the jurisdiction of those courts.
Before initiating legal proceedings, parties agree to attempt resolution through good faith negotiation.
We reserve the right to modify these Terms at any time. Changes become effective when posted on this website. Your continued use of our website or services after changes constitutes acceptance of modified Terms. We encourage you to review these Terms periodically.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Questions about these Terms should be directed to:
Molxido
Los Carrera 335, oficina 201
La Serena, Chile
Phone: +56 51 220 5200
Email: info@molxido.com